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FAQ

 

How long will it take to get my order?

Please allow 1-2 days for order processing and another 3-5 business days to receive your order in the U.S. after it has been shipped. Orders will include tracking number.

What is your return policy?

By purchasing any Kope Soap Co. product, you agree to these policy's.

Kope Soap Co. has a no return policy. All sales are final. No returns, exchanges, or refunds will be given after the product has been purchased and shipped unless there is a lost claim by the carrier.

Are your products tested on animals?

None of our ingredients or products are tested on animals.

Are your products certified organic?

All of our products meet the more than 70% organic content threshold established by the USDA’s National Organic Program for Cosmetics, Body Care Products and Personal Care Products for the “Made with Organic Ingredients” labeling category. Products that contain 95% or more organic content display the USDA certified organic seal on the bottle.

Are your products vegan?

We define vegan as products that do not contain ingredients sourced from animals. Our products are 100% vegan.

What is the shelf life of your products?

All products have a shelf life of 2 years unopened. Once opened, we suggest using all products within 6 months.